Returns and Warranty Policy
Every product we sell is genuine. Get4Less Ghana is an authorised partner of HP, Dell, Lenovo, Cisco, Fortinet and Apple, and an authorised Hikvision distributor, so you buy with confidence and the brand’s official warranty where the brand provides one.
Please choose carefully
We do not accept returns or give refunds if you change your mind, or if a product is not faulty. Before you buy, please check the product details, or contact us and our team will help you choose.
Damaged or wrong item at delivery
Please check your order when it is delivered. If an item is damaged during delivery, or it is not the item you ordered, refuse it and tell the delivery person. We will replace it free of charge. For store pickup, please check your items at the store before you leave.
Faulty products and warranty
Products covered by a manufacturer’s warranty are repaired or replaced by the brand’s official service center, under the brand’s warranty terms. The warranty period depends on the product and the brand.
To make a warranty claim:
- Contact us with your order number or receipt and a short description of the fault.
- We will tell you which official service center to use, or how to send the product to it.
- The service center checks the product and repairs or replaces it under the brand’s terms.
What the warranty does not cover
The warranty does not cover damage caused by accidents, drops, liquid, power surges, misuse, or repairs by anyone other than the official service center. Please keep your receipt and the original box.
For delivery times and costs, see our Delivery Policy.
Contact us
Get4Less Ghana · Quality for the best price
Hotline: +233 (0) 50 029 0290 · Email: info@get4lessghana.com · Live chat on get4lessghana.com
Stores: Osu · Labone · Adabraka · East Legon · Spintex · Tema · Takoradi · Kumasi